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Good Technology Delivers Enterprise Applications to Your Handheld

25 January 2005

Good Technology, Inc., the leader in wireless handheld computing software and service for the enterprise, today announced GoodAccess(TM). GoodAccess securely extends Oracle, Siebel,
salesforce.com and custom mission-critical enterprise applications to mobile
professionals on a broad range of Palm-, PocketPC- and, in the future,
Symbian-powered handheld devices. Using GoodAccess, mobile
professionals -- from field sales and service employees to retail managers
adjusting prices in store aisles -- can improve customer responsiveness and be
more productive at the place and time business is conducted. Further,
corporations can increase ROI from the major investments they've already made
in-behind-the firewall, enterprise systems by delivering them to the point of
business. Good Technology will demonstrate GoodAccess live today alongside
partners and customers at 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time. The
live and recorded Webcast can be accessed at http://www.good.com/webcast/ .

GoodAccess is an industry-standards-based platform for rapidly developing
and deploying mobile applications. Leveraging the same infrastructure as
GoodLink(TM), Good Technology's award-winning wireless messaging software and
service, GoodAccess connects mobile professionals to enterprise applications
residing behind the firewall through a secure transport layer and
standards-based integration.

"As a rapidly growing medical device company, Kyphon is striving to make
data-driven decision-making a way of life," said David Schummers, director of
process excellence at Kyphon, a company specializing in medical devices for
spinal fracture repair. "Our global sales force is in the field with the
world's leading spine specialists every day and needs to capture complex
information with precise accuracy. GoodAccess enables our sales organization
to input detailed product usage information into backend systems in real time,
allowing us to better understand, analyze and predict the rapidly changing
dynamics of our market place. GoodLink and GoodAccess are becoming an
important link between our mobile field force and our corporate headquarters."

GoodAccess and Above All Studio(TM) for Rapid Wireless Application
Assembly

Most companies today have a variety of applications that drive their
business. For mobile professionals to be truly productive, they must have
real-time access to the numerous, disparate enterprise applications that exist
within the organization. For instance, a mobile sales professional must be
able to access his CRM solution to manage client contacts, and also needs
access to finance, ERP, and customer support systems to process an order. An
effective mobile solution will extend the same integrated, single-point-access
to applications that users have at their desktop to mobile devices outside
corporate walls. The best way to achieve this integration is through the
assembly of composite applications. Together, Good Technology and Above All
Software make this possible.

The GoodAccess platform is tightly integrated with GoodLink, includes
GoodAccess client and server software and service, and is packaged with the
Above All Studio(TM) from Above All Software, http://www.aboveallsoftware.com, the
first GoodAccess Certified(TM) partner.

Using the Above All Studio and GoodAccess, businesses can quickly assemble
and deploy integrated, composite wireless applications that combine data and
functionality from multiple systems such as order management, product
catalogs, invoicing and messaging, for an integrated experience that emulates
the natural business process of the user. The Above All Studio connects to
corporate backend systems through standards such as web services and ODBC, as
well as other APIs, and reduces the cost of assembling and deploying
integrated composite applications.

This new, flexible approach allows enterprise customers to transform
existing IT investments into rapidly assembled, high-impact business systems
that can be deployed simultaneously to desktop and mobile environments.

"Companies have invested millions of dollars in enterprise applications,
yet they are challenged to extend the critical information residing in these
disparate systems to mobile professionals in an integrated and cost-effective
way," said Roger Sippl, CEO of Above All Software. "We are excited to partner
with Good Technology to empower enterprises with a Web services-based
composite application assembly studio that eliminates the need for costly,
time-intensive IT coding and purchase of point applications from multiple
vendors. GoodAccess and Above All Studio provide an integrated system that
helps mobile enterprises be more nimble in today's competitive business
environment."

GoodAccess Is Intuitive for the End User and Easy to Manage for IT
Professionals

Mobile professionals take advantage of a powerful, intuitive user
experience that optimizes enterprise information for the handheld while
retaining workflows, navigation, and features familiar to desktop users
including:
-- Multitasking. GoodAccess queues information requests that require
communication with the backend system. Background processing allows
users to proceed with other activities such as responding to email and
downloading attachments.
-- Offline capability. Users can save information and then view it when
they're offline or out of coverage.
-- Folder structures. Users can organize information according to their
individual preferences. Customized categorization enables quick access
to information.
-- Broadcasting/Push-to-handheld. GoodAccess enables time-sensitive
updates such as leads, sales reports and customer service issues to be
pushed to handheld devices.
-- Choice and flexibility. Users can choose the handhelds that work best
for them and the carriers they prefer, including Wi-Fi, 2.5G and 3G
networks.

IT administrators manage wireless applications with lower cost of
ownership, leveraging:
-- Advanced end-to-end security. Like GoodLink, the GoodAccess platform
provides AES encryption, SSL, advanced password security, and the
ability to remotely erase Good applications and data if a handheld is
lost or stolen.
-- Secure Over The Air (Secure OTA(TM)) administration. Secure OTA
management enables IT to setup, update, and push GoodLink and other
third party applications to handhelds wirelessly; IT never has to touch
devices and users never have to part with them.
-- Industry standards-based integration. A single, common platform unifies
administration and transport across multiple applications (messaging,
CRM, ERP, SCM, BI, Intranet, etc.), multiple devices (Palm, Pocket PC,
Symbian) and multiple networks (2.5G and 3G).

"Today, the customer-facing professionals who require access to enterprise
information are increasingly working away from their computers," said Sue
Forbes, vice president, marketing, Good Technology. "With GoodAccess,
mobility and access to critical business systems are no longer at odds.
Organizations can now make leaps in productivity and customer service by
empowering sales, field service and other mobile professionals with continuous
access to the information they need -- at the point of business."

Availability and Pricing

GoodAccess is currently available for sale through Good's direct sales
force and select value added resellers (VARs) in the United States and Western
Europe. For pricing information, please call 866-7-BEGOOD and select the
option for sales, or e-mail sales@good.com.

CONTACT: Reena Mukamal of Good Technology, +1-408-327-6336, or
rmukamal@good.com; or Meghan Butler of Horn Group, +1-415-905-4012, or
mbutler@horngroup.com, for Good Technology.


Source: PR Newswire



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