Good Technology Introduces Wireless Access to salesforce Applications25 January 2005
Good Technology, Inc., the leader in wireless handheld computing software and service for the enterprise, today announced a partnership with salesforce.com (NYSE: CRM), the market and
technology leader in on-demand customer relationship management (CRM). Through
the partnership, salesforce.com customers will have wireless access to
Salesforce.com and Supportforce.com applications using Good Technology's new
GoodAccess(TM) platform on Palm-, PocketPC-, and in the future,
Symbian-powered handheld devices and smartphones (see related release "Good
Technology Delivers Enterprise Applications to Your Pocket with GoodAccess").
"GoodAccess extends salesforce.com's on-demand support and CRM services to
the growing population of mobile sales professionals," said Marc Benioff, CEO,
salesforce.com. "Providing enterprises with the ability to rapidly access
information on wireless devices, GoodAccess enables customers to get more out
of salesforce.com while they're out of the office."
GoodAccess provides enterprises with the tools they need to build highly
tailored, wireless CRM applications for handheld devices and smartphones that
mirror programs typically used on a desktop or laptop computer. Using the
GoodAccess Certified(TM) Above All Studio, companies can develop custom mobile
solutions that integrate with the sforce platform, allowing them to easily
leverage the capabilities of this leading Web service in their own
applications. This includes the ability to combine functionality from
salesforce.com with systems from other vendors such as order management,
product catalogs, invoicing and messaging to create integrated, composite
applications that meet enterprise's unique business requirements.
"Salesforce.com pioneered Web-based sales, marketing, and customer service
and support applications, garnering over 200,000 customers in a few short
years. The combination of GoodAccess with salesforce.com services will set CRM
on a new trajectory in the wireless domain," said Danny Shader, CEO, Good
Technology. "Together, we are ushering in a new era of empowered and
productive mobile professionals that will boost results performance for
customers."
GoodAccess provides tools and a standardized process for building
composite wireless applications without costly, time-intensive custom
development. GoodAccess securely extends salesforce.com applications
wirelessly using the same FIPS-certified, end-to-end AES encryption and
advanced handheld security controls provided in GoodLink, the company's
award-winning wireless messaging system.
CONTACT:
Reena Mukamal
Good Technology
rmukamal@good.com
+1-408-327-6336
Meghan Butler
Horn Group for Good Technology
mbutler@horngroup.com
+1-415-905-4012
Jane Hynes
Salesforce.com
jhynes@salesforce.com
+1-415-901-5079
Source: PR Newswire
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