WebSideStory and Verizon Wireless to Co-Present Webinar on How to Increase Customer Satisfaction and Lower Online Support Costs11 April 2006
WebSideStory, Inc. (Nasdaq: WSSI), a leading provider of on-demand digital marketing and customer analysis applications, today announced that it will co-present a webinar with Verizon Wireless, a leader in the wireless industry, on how to increase customer satisfaction and reduce online support costs using on-demand site search and web content management. The free webinar will be held tomorrow, April 11, at 2 p.m. EDT.
Who: WebSideStory & Verizon Wireless
What: A free webinar entitled "Web Self Service in the 21st Century: How
Verizon Wireless Satisfies Customers Online and Reduces Support Costs."
Sponsored by KMWorld magazine.
When: Tues., April 11, 2006, at 2 p.m. EDT
Where: To register, go to
http://www.kmworld.com/webinars/register.aspx?eventid=140
Details: Verizon Wireless is a leader in the wireless industry. The
company is committed to innovation, delivering both the first high speed
data network and the first downloadable applications over the air onto
phones. Verizon Wireless is also committed to delivering the highest
levels of customer support. In 2005, Verizon Wireless launched an
initiative to deliver best-of-breed, on-line support for their Wireless
Data products to their customer base using on-demand site search and web
content management. Steve Kusmer, Senior Vice President and General
Manager, WebSideStory Search & Content Solutions; and Lisanne Wirth,
Manager, E-Business, Verizon Wireless, will co-present. Andy Moore,
publisher of KMWorld, will moderate. What participants will learn:
* Why Verizon Wireless believes web self-service is strategic to their
organization
* The overall business and IT objectives for the project and the approach
taken to achieve success
* Key lessons learned during the planning, implementation and rollout
phases of the project
* The results that Verizon Wireless has achieved with this project
* Future plans for enhancements and improvements to the on-line support
site
* How WebSideStory's hosted solutions are leveraged by Verizon Wireless to
support its web self-service initiatives
About WebSideStory, Inc.
Founded in 1996, WebSideStory, Inc. (Nasdaq: WSSI) is a leading provider of on-demand digital marketing and customer analysis applications that improve online marketing, sales and business operations. Its Active Marketing Suite(TM) consists of web analytics, site search, web content management, call center analytics and messaging analytics and, later this year, keyword bid management. WebSideStory is headquartered in San Diego, California, and has European headquarters in Amsterdam, The Netherlands. For more information, contact WebSideStory. Voice: 858.546.0040. Fax: 858.546.0480. Address: 10182 Telesis Court, 6th Floor, San Diego, CA 92121. Web site: http://www.WebSideStory.com. HBX and Active Marketing Suite are trademarks and WebSideStory is a registered trademark of WebSideStory. Other trademarks belong to their respective owners.
Forward-Looking Statements
Statements in this press release that are not a description of historical facts are forward-looking statements. You should not regard any forward-looking statement as a representation by WebSideStory that any of its plans will be achieved. Actual results may differ materially from those set forth in this release due to the risks and uncertainties inherent in WebSideStory's business including, without limitation: WebSideStory's reliance on its web analytics services for the majority of its revenue; blocking or erasing of cookies or limitations on our ability to use cookies; WebSideStory's limited experience with digital marketing applications beyond web analytics; the risks associated with integrating the operations and products of Avivo Corporation and Visual Sciences, LLC with those of WebSideStory; privacy concerns and laws or other domestic or foreign regulations that may subject WebSideStory to litigation or limit our ability to collect and use Internet user information; WebSideStory's ability to defend itself against claims of patent infringement alleged by NetRatings, Inc.; WebSideStory's ongoing ability to protect its own intellectual property rights and to avoid violating the intellectual property rights of third parties; the highly competitive markets in which we operate that could make it difficult for WebSideStory to acquire and retain customers; the risk that WebSideStory's customers fail to renew their agreements; WebSideStory's recent achievement of profitability and the risk that it may not maintain its profitability; the risk that WebSideStory's services may become obsolete in a market with rapidly changing technology and industry standards; and other risks described in WebSideStory's Securities and Exchange Commission filings, including WebSideStory's annual report on Form 10-K for the year ended December 31, 2005. Do not place undue reliance on these forward-looking statements which speak only as of the date of this news release. All forward-looking statements are qualified in their entirety by this cautionary statement, and WebSideStory undertakes no obligation to revise or update this news release to reflect events or circumstances after the date of this news release.
Source: prnewswire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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